Terms & Conditions

Definitions

For the purposes of these Terms & Conditions, the following words and expressions shall have the meanings set out below unless the context requires otherwise.

Eligibility

Access to and use of the mpo303 Platform is subject to the following eligibility requirements, which are strictly enforced:

• Age Requirement: You must be at least 21 years of age at the time of registration. mpo303 applies the 21+ age threshold in line with prevailing standards for responsible gaming in the Indonesian market. Providing a false date of birth is a material breach of these Terms and will result in immediate account closure and forfeiture of all balances.
• Residency: You must be a resident of Indonesia or otherwise lawfully entitled to access online betting services from your location. Players who access the Platform from jurisdictions where online gambling is prohibited by applicable law do so entirely at their own legal risk. mpo303 accepts no liability for a Player's violation of local laws.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Persons under legal guardianship or subject to court orders restricting their financial capacity are not eligible to register.
• One Account Per Person: Each individual may register one Account only. Operating multiple accounts — whether using the same or different personal details — is strictly prohibited and will result in all associated accounts being closed and all balances forfeited.
• Self-Excluded Players: Individuals who have voluntarily enrolled in mpo303's self-exclusion programme, or who have been excluded by the Platform, are not eligible to register a new account for the duration of their exclusion period.
• No Employee Accounts: Employees, contractors, consultants, and immediate family members of mpo303, its parent companies, subsidiaries, and affiliated entities are not permitted to hold Player accounts or participate in any mpo303 promotions.

Account Registration

To access the full range of services on the mpo303 Platform, you are required to register a personal account. The registration process and ongoing account maintenance are governed by the following provisions.

3.1 Registration Information. You must provide accurate, complete, and current personal information at the time of registration, including your full legal name as it appears on your national identification document (KTP), date of birth, email address, and a contact number. Providing false or misleading information constitutes a breach of these Terms.

3.2 Account Security. You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. mpo303 strongly recommends that you enable two-factor authentication (2FA). You must notify mpo303 immediately if you suspect unauthorised access to your Account. mpo303 will not be liable for any losses arising from unauthorised account access where the Player failed to take reasonable steps to secure their credentials.

3.3 Account Activity. You must access your Account at least once every twelve (12) months to keep it active. Accounts that remain inactive for a continuous period of twelve (12) months may be classified as dormant and subject to an administrative maintenance fee of Rp 50.000 per month, deducted from the Account balance, until the balance reaches zero or the Player reactivates the Account by logging in.

3.4 Account Closure by Player. You may request the closure of your Account at any time by contacting mpo303's customer support team. Before closure, any pending bonus wagering requirements must be addressed, and your Account must be in good standing with no open disputes.

3.5 Account Closure by mpo303. mpo303 reserves the right to suspend, restrict, or permanently close any Account — and to withhold or void any associated balances or pending withdrawals — where there are reasonable grounds to believe that a Player has: (a) breached any provision of these Terms; (b) provided false registration information; (c) engaged in fraudulent, collusive, or abusive behaviour; or (d) violated applicable law. Where technically possible, mpo303 will notify the affected Player of such action and its reasons.

Identity Verification (KYC)

mpo303 operates a mandatory Know Your Customer (KYC) programme. KYC verification is required before a Player may process withdrawals and may also be requested before large deposits are credited.

4.1 Required Documents. Standard KYC requires submission of: (a) a clear, unobstructed photograph or scan of your government-issued national identity card (KTP); and (b) a selfie photograph holding the KTP next to your face. Additional documents — such as a utility bill issued within the last three (3) months for proof of address, or a copy of a bank statement — may be requested where mpo303 deems further verification necessary.

4.2 Verification Timeline. mpo303 aims to complete standard KYC reviews within one (1) to three (3) business days of receiving complete and legible documentation. Incomplete or illegible submissions will be returned with a request for resubmission, which will reset the review timeline.

4.3 Enhanced Due Diligence. For Players whose transaction volumes or account activity fall above defined internal thresholds, mpo303 may apply Enhanced Due Diligence (EDD), which may involve additional documentation or a brief account review period during which withdrawal capabilities may be temporarily restricted.

4.4 Refusal to Verify. A Player who refuses to provide KYC documentation when requested will be unable to process withdrawals. mpo303 reserves the right to close an unverified account and return deposited real-money funds (net of any withdrawals already processed) where KYC cannot be completed within 30 calendar days of the initial request.

Deposits

mpo303 accepts deposits denominated exclusively in Indonesian Rupiah (IDR). All account balances, game stakes, and transaction records are maintained in IDR.

5.1 Accepted Payment Methods. mpo303 currently supports deposits via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. The availability of specific payment methods may vary and is subject to change without advance notice.

5.2 Minimum and Maximum Deposits. The minimum deposit amount is Rp 25.000 for bank transfer methods and Rp 10.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay). Maximum single-transaction deposit limits vary by payment method and are displayed at the point of deposit. For high-value deposits above internal thresholds, additional KYC verification may be required before funds are credited.

5.3 Deposit Processing Time. Deposits are typically credited to a Player's Account within five (5) minutes of confirmed receipt. mpo303 is not responsible for delays caused by the Player's bank or e-wallet provider, including during Idul Fitri, Lebaran, or other Indonesian public holidays when bank processing times may be extended.

5.4 Own Funds Only. You may only deposit funds that belong to you and originate from a payment account held in your own name. Deposits made from third-party accounts, credit facilities, or borrowed funds are strictly prohibited. mpo303 reserves the right to void any deposit and associated winnings where third-party funding is identified.

5.5 No Deposit Fees. mpo303 does not charge a fee for standard deposits. However, your bank or e-wallet provider may apply its own transaction fees, over which mpo303 has no control.

Withdrawals

6.1 Eligibility for Withdrawal. To be eligible to withdraw, a Player must: (a) have completed KYC verification; (b) have a verified withdrawal account (bank account or e-wallet) registered in their own name; and (c) have met any applicable bonus wagering requirements in full. Requests that do not meet these conditions will be placed on hold pending resolution.

6.2 Minimum Withdrawal Amount. The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will not be processed.

6.3 Processing Time. Standard withdrawal requests are processed within 15 to 60 minutes of submission during normal operating hours (00:00–24:00 WIB). Requests submitted during peak periods or Indonesian public holidays may take up to 24 hours. Where enhanced verification is triggered, processing may extend to three (3) business days.

6.4 Withdrawal Method. Withdrawals are paid to the same payment method and account used for the most recent deposit, or to a verified bank account or e-wallet registered to the Player's Account. mpo303 does not process withdrawals to third-party accounts under any circumstances.

6.5 Withdrawal Limits. Single-transaction withdrawal maximums are displayed in the withdrawal interface and vary by player tier. Players seeking to withdraw amounts above applicable limits should contact customer support to arrange a structured multi-transaction payout schedule.

6.6 Declined Withdrawals. mpo303 may decline or reverse a withdrawal request where (a) the Account has not completed KYC; (b) the Platform suspects fraudulent or abusive activity; (c) active bonus wagering requirem ents remain on the account; or (d) an internal compliance review is in progress. In such cases, mpo303 will communicate the reason to the Player and, where possible, indicate the steps required to resolve the matter.

Bonuses & Promotions

mpo303 offers a range of promotional incentives to both new and existing Players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms published alongside the relevant promotion.

7.1 Wagering Requirements. Unless stated otherwise in the specific promotion terms, all bonus funds are subject to a wagering requirement of 30x (thirty times) the bonus amount before any derived winnings may be withdrawn as real money. For example, a bonus of Rp 100.000 requires total wagers of Rp 3.000.000 before the bonus-derived balance becomes withdrawable.

7.2 Game Contribution Rates. Different game categories contribute at different rates toward satisfying wagering requirements. As a general guide: slot games typically contribute 100%; live casino table games (baccarat, roulette, blackjack) contribute 10%; sportsbook bets contribute 100% for qualifying markets. The exact contribution schedule for each promotion is published in the promotion's specific terms.

7.3 Bonus Expiry. Unless a different period is specified in the relevant promotion terms, all bonus funds and associated wagering requirements must be fulfilled within 30 calendar days of the bonus being credited to the Account. Unfulfilled bonus funds and any associated balance will be removed from the Account upon expiry.

7.4 One Bonus at a Time. Players may hold only one active bonus at a time unless explicitly stated otherwise. Attempting to claim multiple simultaneous bonuses will result in the cancellation of all but the first active bonus.

7.5 Abuse of Promotions. mpo303 reserves the right to void any bonus and associated winnings, and to suspend or close the relevant Account, where there is evidence of bonus abuse. Abuse includes, but is not limited to: opening multiple accounts to claim the same promotion; using systematic low-risk betting strategies solely to fulfil wagering requirements; or colluding with other Players to exploit promotional mechanics.

7.6 mpo303's Right to Modify Promotions. mpo303 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any modification does not retroactively affect obligations already incurred by a Player who has accepted a bonus in good faith.

Betting Rules

8.1 Acceptance of Bets. All bets placed on the mpo303 Platform are subject to acceptance by mpo303. mpo303 reserves the right to refuse, limit, or void any bet at its sole discretion, including where a bet is placed on an event with an obvious pricing error or where the maximum liability threshold for a market has been reached.

8.2 Minimum and Maximum Stakes. Minimum and maximum stake amounts for each market are displayed within the betting interface. These limits may vary by sport, market type, event, and player account tier. mpo303 may adjust stake limits for individual accounts without prior notice where unusual betting patterns are detected.

8.3 In-Play Betting. Live in-play betting is available on selected markets. mpo303 does not guarantee continuous availability of in-play markets and reserves the right to suspend in-play betting at any time during an event — for example, following a technical disruption to the live data feed or during a period of exceptional price volatility.

8.4 Void Bets. A bet will be voided (and the stake returned to the Player's Account) where: (a) the event is cancelled or abandoned before the relevant result is determined; (b) a manifest pricing or data error is identified; or (c) the bet was placed after the relevant result became known to the general public. Void bets do not count toward wagering requirement fulfilment.

8.5 Mix Parlay Rules. Mix parlay (accumulator) bets require a minimum of two (2) selections. If any single selection in a mix parlay is voided, that selection is treated as a non-runner and the parlay is recalculated based on the remaining selections. If only one selection remains after all voids are applied, the bet is settled as a single at the applicable odds.

8.6 Togel Rules. All togel (Indonesia's traditional numbers lottery) draws are conducted according to the specific draw schedule and rules published within the togel section of the Platform. Draw results are final. mpo303 is not responsible for discrepancies arising from technical display errors that do not affect the underlying draw result.

8.7 Result Disputes. In the event of a dispute regarding a bet result, the Player must contact mpo303 customer support within 72 hours of the event conclusion. Disputes submitted after this window will not be considered. mpo303's decision on result disputes, made in good faith and with reference to official result sources, is final and binding.

Responsible Gaming

mpo303 is committed to promoting responsible gaming and maintaining a safe betting environment for all Players. The following tools and policies are available to support Players in managing their gambling activity.

9.1 Deposit Limits. Players may set daily, weekly, or monthly deposit limits on their Account at any time through the Account settings panel. Deposit limits take effect immediately when reduced and after a 24-hour cooling-off period when increased, to prevent impulsive increases during a gambling session.

9.2 Session Time Limits. Players may configure session time-out alerts that notify them when a defined playing duration has been reached. Upon receiving an alert, the Player may choose to continue or end the session.

9.3 Reality Checks. Periodic on-screen messages reminding Players of time elapsed and net session result are available and can be configured in Account settings.

9.4 Self-Exclusion. Any Player who feels that gambling is negatively affecting their life may request a self-exclusion period of 1 month, 3 months, 6 months, 12 months, or permanent exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the elected exclusion period. To request self-exclusion, contact our support team at support@mpo303.cam.

9.5 Further Support. mpo303 encourages any Player who believes gambling may be causing harm to seek professional assistance. For additional guidance, please refer to our dedicated Responsible Gaming page.

Prohibited Conduct

The following conduct is strictly prohibited on the mpo303 Platform. Violation of any item in this clause constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities.

• Fraud and Misrepresentation: Providing false personal information at registration or during KYC, or misrepresenting your identity, age, or location.
• Money Laundering: Using the Platform to deposit, transfer, or withdraw funds derived from criminal activity, or to obscure the origin of such funds.
• Collusion: Coordinating with other Players to manipulate game outcomes, share hole-card information in poker variants, or exploit any multi-player game mechanic for mutual gain.
• Arbitrage and Matched Betting: Systematic exploitation of promotional offers or odds discrepancies in a manner that eliminates risk and guarantees a profit irrespective of outcome, where the primary intent is financial extraction rather than genuine recreational play.
• Automated Betting Tools: Using bots, scripts, automated betting software, or any other tool that interacts with the Platform without direct human operation, unless expressly authorised in writing by mpo303.
• Chargebacks: Initiating a chargeback, payment reversal, or dispute with your bank or e-wallet provider in respect of a deposit made to mpo303 without first exhausting the Platform's internal dispute resolution process. Any verified chargeback abuse will result in permanent account closure and recovery proceedings.
• Hacking and Technical Exploitation: Attempting to access, reverse-engineer, or interfere with the Platform's software, servers, security systems, or databases, or to exploit any software bug or vulnerability for financial gain.

Intellectual Property

All content, software, design elements, trademarks, trade names, logos, and databases published on or forming part of the mpo303 Platform are the exclusive property of mpo303 or its licensed content providers, and are protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their own personal, non-commercial recreational betting purposes. This licence does not permit you to: copy, reproduce, redistribute, sell, or commercially exploit any part of the Platform; remove or obscure any copyright or proprietary notice; frame the Platform within another website; or create derivative works based on Platform content without prior written authorisation from mpo303.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — remains the intellectual property of those respective studios and is used by mpo303 under valid commercial licence agreements.

Limitation of Liability

12.1 Service Availability. mpo303 endeavours to maintain continuous platform availability but does not guarantee uninterrupted access. Scheduled and unscheduled maintenance, server issues, third-party service disruptions, or events of force majeure (including natural disasters, civil unrest, government action, and network outages) may cause temporary unavailability. mpo303 will not be liable for losses arising from platform downtime beyond its reasonable control.

12.2 Cap on Liability. To the maximum extent permitted by applicable law, mpo303's total aggregate liability to any individual Player in respect of any claim arising from these Terms or use of the Platform shall not exceed the total net deposits made by that Player to their Account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

12.3 Exclusion of Consequential Loss. mpo303 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or emotional distress, arising from a Player's use of or inability to use the Platform, even if mpo303 has been advised of the possibility of such damages.

12.4 Player Responsibility. Players are solely responsible for ensuring that their use of the Platform complies with all laws and regulations applicable in their jurisdiction. mpo303 makes no representation that the services are lawful or available for use in any specific location.

Amendments

mpo303 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, mpo303 will publish a notice on the Platform and update the "Last Updated" date at the top of this document. Continued use of the Platform following the publication of updated Terms constitutes acceptance of the revised Terms. Players who do not agree with the revised Terms must cease using the Platform and may request account closure in accordance with Clause 3.4.

mpo303 recommends that Players review these Terms periodically to remain informed of their rights and obligations. The current version of the Terms is always accessible via the navigation menu under "Terms & Conditions".

Governing Law

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with international commercial principles applicable to online gaming platforms operating in the Asia-Pacific region. mpo303 is an internationally operated platform serving Indonesian players; these Terms are intended to reflect the expectations of Indonesian players while adhering to globally recognised standards of fairness and transparency in online gaming.

In the event of a dispute that cannot be resolved through mpo303's internal customer support process, both parties agree to seek resolution through good-faith negotiation before pursuing any other remedy. Nothing in this clause limits a Player's statutory rights under any applicable consumer protection legislation.

Contact

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the mpo303 support team using the details below. Our support team operates 24 hours a day, 7 days a week, in both English and Indonesian (WIB, UTC+7).

For matters relating to responsible gaming, self-exclusion requests, or concerns about problem gambling, please refer to the dedicated Responsible Gaming page, which contains additional resources and direct contact instructions for our player-welfare team.